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Australia
4 Wheel Drive Rentals Terms & Conditions 2007-8
Incorporating www.uluruadventuretours.com and www.australia4tours.com
Australia 4 Wheel Drive Rentals
A.B.N 54 561 356 425
GPO Box 3410, Darwin, Northern Territory, Australia 0801
Tel + 61 (0)8 89 453 338
Contract/Agreement:
The contract is between Australia 4 Wheel Drive Rentals (Incorporating
www.australia4tours.com and www.uluruadventuretours.com)
- either operator or agent - and any person (client) travelling
or intending to travel on an itinerary or tour supplied. This
agreement shall be interpreted in accordance with the law
of the Northern Territory in the Commonwealth of Australia.
The actions, claims, demands or suits arising out of this
agreement shall be exclusively justifiable in the courts of
the said territory. Australia 4 Wheel Drive Rentals has the
sole authority to vary or omit any of these terms.
Quotations:
All quotations are subject to availability of services quoted
and are not guaranteed until the booking amount as per the
clients quote is received, booking is confirmed and Australia
4 Wheel Drive Rentals receives the clients signed ticket confirmation
form. Some quotations will have validity dates on them and
if a booking amount as per the clients quote is not received
by that expiry date then the quotation will automatically
cancel without notification to you.
Bookings:
To secure a booking, Australia 4 Wheel Drive Rentals requires
a completed Booking Form or e-mail, or fax sent by the client,
or the parent/legal guardian (if the client is under 18 years),
and payment details (name on card, credit card number, expiry
date). A booking is valid when Australia 4 Wheel Drive Rentals
confirms acceptance and receives the clients signed returned
confirmation in writing. Australia 4 Wheel Drive Rentals
and
the tour company reserves the right to decline any booking
at their discretion.
Booking
Amounts: Deposits or Full Payment: A deposit or full amount
to Australia 4 Wheel Drive Rentals and/or to Australia 4 Wheel
Drive Rentals and the supplier will be required to confirm
any booking, the client will be notified in the quote of payment
details. Booking Amounts: Deposits or full payment conditions
for certain products may vary and we will advise you in writing
of these conditions at the time of quotation.
Final
Payment: If a deposit is required only at the time of
booking then usually Final payment is normally made 35 days
prior to travel or the date of travel (Again the client will
be notified of these details in their quote and ticket). No
vouchers will be issued until final payment is received. Final
payment conditions for certain products may vary and we will
advise you in writing of these conditions at the time of quotation.
In the case of non-payment of the balance by the due date,
Australia 4 Wheel Drive Rentals will treat the booking as
cancelled unless the client communicates to the contrary.
Some operators will request the balance of payment at different
dates prior to travel. If this is the case, Australia 4 Wheel
Drive Rentals will advise you as soon as this is known.
Prices:
All prices will be quoted in Australian Dollars for Australian
services. Please use a currency converter to check the cost.
All prices include Australia Goods and Services Tax of 10%.
Cancellations:
Must be in writing and can either be per email, facsimile,
or by letter. No cancellation will be accepted unless received
in writing and received by us directly from you. The date
that we receive the cancellation notice is the date that it
is deemed cancelled.
Cancellation
Fees:
The deposit less $75 administration costs will be carried
forward towards future booking deposit made by Australia 4
Wheel Drive Rentals (this is at the sole discretion of Australia
4 Wheel Drive Rentals ) if cancellation is made more than
30 days prior to travel. Deposit will be held for 6 months
from date of cancellation.
Each suppler varies in their terms and conditions. We supply
you the client with the correct terms of the supplier when
we quote your enquiry or ticket your booking based on the
relevant suppllier. It is part of the booking requirements
that you read, understand and accept the suppliers terms and
conditions.
Cancellation
Policy: Australia 4 Wheel Drive Rentals will charge a
minimum cancellation fee of AUD$20.00 to cover banking and
administration costs. Cancellation conditions for certain
products will vary. As part of the Australia 4 Wheel Drive
Rentals terms normally 15%-25% being part booking amount is
non-refundable as well as the suppliers terms policy up to
the Gross Tour Price (The 15% will be considered as credit
towards to a future booking made by Australia 4 Wheel Drive
Rentals). Passengers should confirm prior to booking if they
have any questions. Refunds will not be made for bookings
cancelled due to inclement weather. Suppliers will impose
their own cancellation conditions as well. We strongly recommend
that you take out travel and sickness insurance, including
cancellation insurance for all reasons! If you cancel a reservation
or a refund for any other reason is credited to you any 1.5%
merchant fee taken by Australia 4 Wheel Drive Rentals will
not be credited as we have been advised by our merchant facility
this is not refunded by the credit card companies.
Australia
4 Wheel Drive Rentals strongly recommends that travellers
have a insurance policy that includes cancellation, bad weather,
unforeseen travel interruptions and family emergancies.
Concerns:
In the event that a client has a complaint about any of the
travel arrangements, they must advise the relevant supplier
at the time and inform Australia 4 Wheel Drive Rentals in
writing. This will assist settlement of any grievance or complaint.
Any disputes over the itinerary changes, quality, cancellation
or class of tour or accommodation booked not available and
condition of the product is between the client and the product
supplier and as such, Australia 4 Wheel Drive Rentals
cannot
be held liable for any problem with the product supplied.
Amendments:
All
tickets requiring ammmendments to names, dates, vehicle clauses,
rates or any ammendment which involves the ticket have an
automatic $75 fee per amendment by the agent. This fee
may be waived by agent A4WDR and is at the sole discretion
of the agent A4WDR.
Once
The Tour Commences : Once the tour commences the suppliers
and agents Terms and Conditions contain still apply in full.
Should there be any amendment such as shorten, cancel or change
any part of the tour once the hire has commenced, the passenger
will have to deal directly with the tour company and not Australia
4 Wheel Drive Rentals, though Australia 4 Wheel Drive Rentals
will assist to provide some general information and help as
much as possible. Any decision made will be between you and
the tour company.
Injuries
and losses: Australia 4 Wheel Drive Rentals accepts no
liability for personal injuries and losses.
Choosing
a trip: It is the client's responsibility to choose a
trip within their capabilities.
Liability:
Australia 4 Wheel Drive Rentals accepts no liability for
any action or activity undertaken by the client arranged independently
or Australia 4 Wheel Drive Rentals while on holiday. Australia
4 Wheel Drive Rentals shall not be liable to compensate clients
for associated expenses incurred as a result of their booking.
No refund will be made for any unused services that are included
in the price. Australia 4 Wheel Drive Rentals
accepts no responsibility for any loss or damage to personal
belongings or luggage or for any injury or loss of any type
whilst on tour or arising from the use of third party suppliers
services, such as camel ride services, accommodation, restaurants
or local tour operators. cannot be held responsible for passenger's
failure to re-join tours where the company's instructions
have not been adhered to. Accordingly, all costs incurred
by passengers as a result will be at own expense. o
Force Majeure: Australia 4 Wheel Drive Rentals including
it's website www.australia4tours.com and www.uluruadventuretours.com
shall
not be liable hereunder by reason of any failure or delay
in the performance of its obligations hereunder on account
of strikes, shortages, riots, insurrection, fires, flood,
storm, explosions, acts of God, was, governmental action,
terrorism, terrorism warnings, labor (labour) conditions,
airline cancellations, earthquakes, material shortages, or
any other cause beyond the reasonable control of such party.
Seasonal
and cultural conditions: Kakadu National Park, Uluru (Ayers
Rock), The Olgas are 'Subject to seasonal and cultural conditions
and national park requirement'.
Rates
and Conditions: Quoted in our brochures and/or documentation
are subject to change without notice.
Disclaimer:
Illustrations and text in any of our brochures/documentation/web
page are representations only of the product depicted. Variances
in actual products offered could occur due to modifications
and/or upgrades to the product design. Some photo's offered
are o describe the area and the tour may not actually visit
that destination. Please read your itinerary for clarification.
Amended
and Updated Date: 01.11.2007 Time: 6.29AM
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